Damage Returns & Refund Policy

At PiCSEE, we strive to ensure a smooth and transparent shopping experience for our customers. This policy outlines the terms and conditions regarding order returns, and refunds for purchases made on https://picsee.co.in.

1. Return Policy
– We accept return requests for damaged or defective products within 7 days from the date of delivery. Please email 3 pictures of the damaged item to vibe@picsee.co.in with your Order Id & we will get in touch with you.

– To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it, with original tags and packaging intact.

– Items damaged due to customer misuse, wrong size ordered or change of mind etc are not eligible for return.

2. Refund Process

– If approved, your refund will be processed and automatically applied to your original payment method (via Razorpay).
– Processing Time: Refunds typically reflect in your bank account or payment source within 5 to 7 business days after approval.

3. Contact Us
For any questions regarding damage returns, or refunds, please reach out to us at vibe@picsee.co.in.